Terms & Conditions

1. Acceptance of Terms

By accessing or using AstroPurohits.com, you agree to be bound by these Terms & Conditions, along with our Disclaimer and Privacy Policy. If you do not agree, please do not use the platform.


2. Nature of Services

AstroPurohits.com provides astrology-related services, including consultations, reports, and spiritual products. These services are based on personal beliefs and interpretations and are intended for guidance purposes only.


3. Role of Platform (Mediator Clause)

AstroPurohits.com acts solely as a mediator/intermediary platform connecting users with independent astrologers and third-party service providers.

We do not guarantee the accuracy, quality, or effectiveness of any advice or service.

Astrologers are solely responsible for their consultations and guidance.


4. User Responsibilities

Users agree to:


5. Payments & Refunds

All payments made on AstroPurohits.com are final unless otherwise stated.

Refunds (if applicable) will be processed according to our refund policy.

The platform is not responsible for dissatisfaction with astrologer advice once the service is delivered.


6. No Professional Advice

The services provided are not a substitute for:

Users should consult qualified professionals for such matters.


7. Limitation of Liability

AstroPurohits.com shall not be liable for:


8. Intellectual Property

All content on the platform (text, logo, design, reports) is the property of AstroPurohits.com and may not be copied or reused without permission.


9. Account & Access

10. Third-Party Services

The platform may include third-party astrologers or product providers. AstroPurohits.com is not responsible for their actions, services, or products.


11. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the platform means acceptance of updated terms.


12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.


13. Contact Information

For any queries or concerns, users may contact us through the official website.


DELIVERY, CANCELLATION AND REFUND

No refund shall be processed on the order of any reports under any circumstances if the order has reached the “processing” (Assigned to an Astrologer) stage. The risk and liability of placing order in a haste and careless manner totally lies with the User and the Website is not responsible for any refund once the processing stage has started.

No refund shall be processed once the Order has been placed and executed. However, if the User intends to cancel a successfully placed order before execution, the User is required to contact the customer care team within 1 (one) hour of making the payment, whereafter it is totally at the discretion of the Website whether to issue refund.

Any technical delay or glitch reported in the Website during the processing of the request which includes generating reports by the service provider i.e. Astrologer shall not be eligible for claiming refund. The User agrees that the timelines are approximate and all essentials steps would be taken to adhere to the timelines as displayed.

No refund shall be processed for return of any damaged product. The User undertakes and agrees that by ordering any product as displayed on the Website, the Registered User shall be fully responsible for any damaged caused to the product, post its delivery. For orders made via “Cash on Delivery” method of payment, the User shall be charged for the cost of the product as displayed by the Website and the shipping/custom/courier charges as applicable, if the product is returned.

Refund on pro-rata basis may be considered for any delay in the activation of the subscription services and any damage that may be caused to the product while in transit shall be dealt by the Website and its agencies.

You agree that the display picture for the products listed for purchase by the User are for reference purpose only and the Website will try to deliver the product ordered in an as-is condition as displayed on the Website. The User is advised to exercise discretion in such case and no refund shall be issued on such grounds.

The services offered and the products sold are strictly not meant to replace any philosophical, emotional or medical treatment. The Website holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems represented and sold on the Website. The placing of order for buying such products or taking the services is solely on the discretion and will of the User and the Website does not have any responsibility upon the products sold. The User is advised to exercise discretion in such case and no refund shall be issued on such grounds.

No refund shall be processed for providing a wrong contact number for the purpose of availing the “Call with Astrologer” feature. The User once opted for this feature is advised to keep the Contact Number in full coverage area and must answer the call when received. No refund shall be processed for any call which gets connected.

The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway, to & fro cost of the shipping and/or courier charges (With regard to purchase of a product listed on the Website), customs duty (if levied) and/or any other charges that may have been incurred by the Website during processing and/or delivering the service, as applicable.

In case the Website or Payment gateway’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:

However, refund for multiple payment, if any, even after the above precaution against the same order shall be refunded in full without deduction of the transaction charges as mentioned above. The Website shall only retain the cost of one single order as intended to be placed by the User.

If there are orders that the Website is unable to accept and must cancel, the Website at its sole discretion, reserves the right to refuse or cancel any order for any reason whatsoever. Some situations may result in the order being cancelled and include, without limitation, non-availability of the service, inaccuracy, error in pricing information or other problems as identified. If the User’s order is cancelled after charges being paid against the said service, the said amount paid for booking shall be refunded.

The User (inclusive of the astrologer and the Member Customer) under an obligation not to violate the privacy policy, terms and conditions and any other terms as defined on the Website. The User represents that he is an individual and not a corporation or other legal business entity. The rights to use the Website’s services is personal to the User.

The User shall while using the Website and engaged in any form of communication on any of the forums inclusive of the products listed on the Website shall not violate the terms and conditions which are inclusive of:-


Disclaimer

All information, services, and guidance provided on AstroPurohits.com are intended for general informational and spiritual purposes only. The advice offered is based on astrological calculations, beliefs, and personal interpretations, and therefore no guarantee of accuracy or outcomes can be assured.

AstroPurohits.com acts solely as an intermediary platform that connects users with independent astrologers and facilitates the purchase of related products or services. We do not take responsibility for the accuracy, quality, or outcomes of any consultations, advice, or products provided by astrologers or third-party vendors on the platform.

We do not recommend relying solely on this guidance for making important decisions related to finance, health, legal matters, or other critical areas of life. Users are strongly advised to consult qualified professionals such as doctors, legal advisors, or financial experts for such matters.

AstroPurohits.com and its associated team shall not be held responsible for any decisions made or actions taken by users based on the information or guidance provided through this platform.